JVL Homeware Solutions Ltd

Apprentice Purchasing and Customer Service Administrator Level 2 – JVL Homeware Solutions

We are a well-established import and distribution company looking to expand our purchasing team. You will be assisting the purchasing department in the organisation of the supply chain process, for all materials, goods and services required by the company to meet customer requirements.


Wage – £6.40 or above – starting rate is negotiable and subject to experience; there may be an increase on-going subject to satisfactory performance in your employment and college work.
Duration – 15 months
Start date – 8th July 2024 or before – this opportunity is open to school/college leavers as well as mature/experienced candidates.
Posted – 27/05/2024

Working Week:

37.5 hours – 8.30 – 5.00pm Monday to Thursday and 8.30 – 4.00pm on Friday. Please check time it will take you to travel as the company is in a rural location; good transport links by bus and train.

Apprenticeship level




What duties will the successful candidate be undertaking?


Key Responsibilities:

  • To assist in the purchasing of all materials, goods and services to ensure in line with the relevant documentation and to meet customer order requirements
  •  To assist in placing and managing purchase Orders according to the purchase requisition or customer contract
  • To liaise with the marketing department & the supplier to ensure label artwork is supplied on time
  • To assist in determining Customer requirements before shipping of the product
  • To assist in ensuring product deadlines and timescales are met, approvals are sought before shipment is released and co-ordinate with suppliers / partners ensuring that the stock meets the quality required
  • To assist in arranging for samples to be produced
  • To assist in the organisation, follow-up and monitoring of the logistics of all Purchase Orders until goods are delivered as per order requirements
  • To assist in the production of all relevant documentation i.e. invoices, certificates, etc. ensuring full traceability of the products and adhering to set standards
  • To update systems, ensuring all processes are documented and all necessary documentation provided to accompany the stock
  • To support relations with current suppliers to the highest levels and liaise with suppliers to resolve any outstanding queries and issues


  •  To assist in the coordination of shipping functions related to orders

Sales Support

  • To assist in providing information / Quotations in a timely manner
  • To assist in providing support to all sales functions
  • To ensure that any time delays are communicated at the earliest opportunity


General Administrative support to the Supply Chain Team Leader:

  • To organise, plan and prioritise work – developing specific goals and plans to prioritise and meet deadlines
  • To support customer services for product re-calls, product traceability and disaster planning
  • To assist with administrative tasks
  • To support the preparation of presentations, reporting and analysis


What training will the apprentice take and what qualification will the apprentice get at the end?


Customer Service Level 2 Practitioner Apprenticeship Standard:


You will cover the necessary Knowledge, Skills and Behaviours, gather evidence and attend workshop / taught classes throughout the duration then complete an End Point Assessment.


The End Point Assessment involves:

  • Portfolio Development
  • Professional Observation
  • Professional Discussion and Interview


You will be given paid time off for study to achieve your apprenticeship. You will attend Kirklees College in Huddersfield on a Wednesday fir your studies.


The apprenticeship programme to be undertaken will be dependent upon the successful candidates’ qualifications and experience. You may be offered the Level 3 in Business Administration Apprenticeship programme if you have required prior experience,  Maths and English at Grade 4/C or above.  Each course will cover a range of Skills, Knowledge and Behaviours as outlined by the apprenticeship standard, these will be transferable and suitable to an administration role in any sector. apprenticeship qualifications.

What is the expected career progression after this apprenticeship?


There is a strong possibility that you will gain a position (subject to availability), following successful employment as well as achievement of the full apprenticeship programme.

There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications.


TO APPLY: Please email your CV to Nichola at apprenticeships@kirkleescollege.ac.uk or call 07788 390025

Requirements and prospects

Desired skills and personal qualities

Skills and qualities:

Take pride in their work and have a can-do attitude
Be organised, assertive and have a good eye for detail
Be able to manage multiple workloads and work to timely demands
Have strong prioritising skills
Be able to think on their feet and have an innovative approach to their work
Must be a team player, and work as an active team member to complete team goals, but also be able to work on own initiative
Be a good problem solver and be able to think outside the box to find the best solutions
Ability to work quickly under pressure to hit deadlines
Have the desire to learn and progress within the industry
Have good verbal and written communication skills to liaise effectively with suppliers and colleagues
Self-motivated and driven with a positive and hardworking attitude
Attention to detail
Excellent communication skills – maintain a professional manner when communicating to both internal and external customers
Excellent time management and organisational skills
Encourages high standards in others and share learnings – working as a team to achieve team/business goals


GCSE or equivalent maths and English (Grade 4/C or above) essential. BTEC or equivalent Business or other related course (Grade Pass, Merit or Distinction) is desirable. BTEC or equivalent ICT (Grade Pass, Merit or Distinction) is desirable.

About the employer

JVL Homeware Solutions Ltd

About Us Who we are…with 30 years’ experience, JVL is a leading supplier and distributor of household products in the UK. Based in Mytholmroyd, West Yorkshire, we operate from a large distribution warehouse with an onsite showroom. Our customer base includes many leading high street retailers, mail-order and catalogue companies, wholesalers and independent retailers. What we do…here at JVL we have a great team of graphic and textile designers. They keep on top of their game and constantly research the latest trends and colour palettes to ensure there’s always something new and fresh to offer. Although everyone loves traditional classic colours, a change in season always brings excitement to the team. The trend forecasts are reviewed and interpreted into the JVL ranges. Why chose us…we specialise in doormats and other household products from storage and laundry through to cleaning and a new car care range. We strive to offer the best possible customer service, offering our customers quality and excellent value for money. We want to offer our range, not only to retailers but everyone, so we have launched our new website so you can buy direct from us. We hope you enjoy the products as much as we love designing and making them. Happy shopping The JVL Team.

Closing date: 30th June 2024, apply ASAP as this will close early if enough interest is received.