Log in:

L J Heffernan Limited

Apprentice HR Support Assistant with L J Heffernan Ltd – Brighouse

This exciting opportunity has arisen with an expanding company. The successful person will provide a high level of support within the team undertaking duties in human resource, administration and customer services.

Share:

Business Student getting ready to present
Wage – The annual wage range is: £15,600 to £24,784. The apprenticeship rate of pay starts at £8 per hour. The starting rate may be negotiable, this will be dependent upon experience. The wage may increase during the apprenticeship, subject to apprenticeship and work targets are met.
Duration – 15 to 18 months
Start date – July 2026 – Experienced candidates as well as college leavers may also apply now.
Posted – 23/02/2026

Working Week:

Monday – Friday, 37.5 hours a week

Apprenticeship level

2

Positions

1

What will you be undertaking at work?

The role provides comprehensive administrative support across Human Resources and Staff Development functions. This includes maintaining and updating HR records and databases; supporting recruitment and selection processes from advertising through to onboarding and pre-employment checks; issuing contracts and employment documentation; and producing reports and management data.

The post holder also supports staff development activities by coordinating training applications and events, maintaining training records, organising induction programmes, monitoring quality and feedback, and liaising with internal and external providers.

Additional responsibilities include handling enquiries, processing shared email accounts, preparing correspondence, taking meeting minutes, supporting payroll and service standards monitoring, maintaining supplies, assisting with projects and events, and delivering professional, polite, and efficient customer service to staff and visitors.

The role requires adherence to company policies and values, including equal opportunities, safeguarding, and health and safety requirements; participation in performance management and continuous professional development; contribution to organisational improvement; demonstration of core competencies; and undertaking any other reasonable duties as directed by the Line Manager.

 

As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:

  • Attend and be punctual for all timetabled induction, lessons and all work-based training/support sessions
  • Complete all required assignments by the required timeline.
  • Build up your portfolio of evidence on-going during your apprenticeship programme.
  • Access support from your tutor/assessor and your manager as and when required

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.

 

What training will you undertake?

Overview of the HR Support Level 3 Apprenticeship Standard

HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation.

Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes.

They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk. In a larger organisation they may also have responsibility for managing a small team – this aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.

 

The apprentice will complete the following elements as part of the HR Support Apprenticeship Standard:

Knowledge:   

Business understanding, HR Legislation and Policy, HR Function and HR Systems and Processes

Skills:     

Service Delivery, Problem solving, Communication & interpersonal, Teamwork, Process improvement and Managing HR Information and Personal Development

Behaviours:  

Honesty & Integrity, Flexibility and Resilience

 

You will be required to attend Kirklees College for your studies; you will also be required to attend support sessions and progress reviews.

 

The company is located in Brighouse.  Has excellent transport links by both bus and train; both stations are only a walk of only 10 minutes away.

Please check the time it will take for you to travel as well as the cost.

 

To apply for this role:

  1. Click the “Apply now” button at the bottom of the page.
  2. This will open your email app.
  3. In the email:
    • Subject: Applying for L J Heffernan Ltd
    • Write in the email: To Nichola Barnes, please accept this as my application for the role at
    • Applying for L J Heffernan Ltd
    • Attach your CV to the email.
  4. Send the email once you have filled in the above.

Requirements and prospects

Desired skills and personal qualities

• Experience working within an administration, customer service or other relevant is essential.
• Somebody who is an excellent verbal communicator, who has a polite, clear and professional telephone manner.
• IT literate and have an excellent understanding of Microsoft Packages, eg Excel, Word, Outlook
• Required to work to deadlines, with good time management.
• Confident in using email and the internet.
• The successful candidate will be organised.
• Willing to work effectively in the team

• An enthusiastic individual
• Flexible approach to work, willing to go the extra mile to get the job done
• Must be punctual as well as having a good attendance record
• Ability to work on own initiative, when required
• Ability to work effectively as both part of a team and as an individual,
• Respond positively to the demands of a varied workload.
• Friendly and approachable.
• Commitment to undertake continued training and development.
• To provide an initial point of contact for visitors or phone calls and resolve any queries across a range of topics or, if necessary, refer them to the correct member of the team.

As a member of the company’s Human Resources team the post holder will work in an environment of constant change and pressure where an amount of personal decision-making and judgement is required.

• The post holder must have the ability to work with a wide range of people of all ages from very different backgrounds with very different needs and to respond accordingly to support those needs.

Qualifications

Grade C/4 or above or Functional/Key Skills Level 2 in Maths and English is required. An IT qualification would be an advantage.

About the employer

L J Heffernan Limited

Waterfront Quarter, Manchester Road, Huddersfield, HD1 3HH
Heffernan Utilities is a trusted multi-utility provider working across the UK. We are a collective of highly skilled teams that work closely with our clients to build and deliver best in class solutions for Gas, Water, Electric, Mechanical & Electrical (M&E) services, and EV charging infrastructure.

Closing date: 10th March 2026 - This may close early if a number of suitable candidates apply, so apply earl yto avoid disappointment.

Log in: