Sales Office Administrator Apprentice – Micron Hydraulics Ltd

The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Provide a high quality service to customers delivered from the workplace, digitally, and includes dealing with orders, payments, offering advice, guidance and support, meet-and-greet, and sales.

Reference number: VAC1000338953

Wage – £14,722.50 a year

Duration – 12 months

Start date – As soon as possible

Posted – 03/09/2025

Working Week:

8:00am until 4:30pm, Monday to Friday. 37.5 hours a week.

Apprenticeship level

Positions

What you’ll do at work

Assisting in the preparation of quotations
Dealing with goods in/out and associated paperwork
Dealing with customer enquiries
Conduct customer surveys
Informing customers of order progress
Dealing with purchase orders etc
Dealing with logistics firms
Using computerised systems
Dealing with negative feedback
Covering for colleagues in their absence

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Customer service practitioner – Equal to Level 2 (GCSE)

One day a week in person at the Waterfront Centre Huddersfield.

Requirements and prospects

Desired skills and personal qualities

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Logical
Team working
Initiative
Non judgemental
Patience
Personality is key

Qualifications

GCSE English and Maths at Grade 3 or above.

About the employer

Micron Hydraulics Ltd

Bradford BD4 6SG

Micron Hydraulics is a second-generation family-owned specialist hydraulic pump and motor repair centre. It is the only company accredited in the UK to repair for five major brands: Bosch Rexroth, Parker, Danfoss, Linde and Sauer Bibus. We are looking for an enthusiastic, reliable and conscientious individual to join our team.