Perrys Motor Sales

Apprentice Warehouse, Parts and Customer Services Advisor – Perrys Motor Sales Ltd

This is an exciting opportunity to work for Perrys undertaking varied duties. This is a hands-on role where you will be handling parts, some of which may require lifting and carrying and also dealing with customers and suppliers mainly over the telephone; you will be working with a hardworking and friendly team.


Wage – £5.28 per hour – The starting rate is dependent upon experience.
Duration – 15 Months
Start date – September 2023
Posted – 25/08/2023

Working Week:

Monday – Friday 40 Hours 8.30am – 5.000pm

Apprenticeship level





Perrys Huddersfield are currently seeking a Warehouse, Parts and Customer Services Advisor to join their dealership.

This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties will include:

  • Working with customers to meet their requirements and giving advice on additional parts and services
  • Matching orders against stock items and sourcing parts, while offering competitive prices
  • Working as a team and independently to reach set goals
  • Adding stock to shelves
  • Communicating with external customers eg Delivery Drivers etc
  • Sourcing products from the warehouse required for the manufacturing team
  • Checking in/out stock and entering this information accurately on to the system.
  • Loading & unloading vans
  • Ordering stock as required
  • Delivering high levels of customer service in a friendly and professional way
  • Using product knowledge to support other departments’ requirements
  • Answering the telephone in the warehouse
  • Liaising with internal departments
  • General portage duties including moving boxes and general housekeeping
  • Taking reasonable care of your own and other people’s health, safety and welfare and reporting any situation which may pose a serious or imminent threat to the well-being of yourself or of any other person
  • Delivering fantastic customer service while remaining efficient and focused on your tasks
  • Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
  • Managing goods in and out within the warehouse/parts distribution centre
  • Working with suppliers, placing orders or returns and processing paperwork accurately
  • Working to a high level of customer service at all times and remain courteous and police to customers

General administrative duties

Using Microsoft Packages, in particular Word, Excel, Word and Outlook.

Answering the telephone in a professional manner and dealing with enquiries

Inputting data onto internal systems with a high level of accuracy

Assisting all members of the team as and when required

Dealing with requests for information

As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:


Attend and be punctual for all induction sessions.

Attend and be punctual for all lessons with regards to your apprenticeship programme.

Complete all required assignments with regards to your apprenticeship by the required timeline.

Build up your portfolio of evidence on-going during your apprenticeship programme. Access support from your tutor/assessor as and when required

Access support from your manager with regards to any evidence requirements or support as and when required

Attend all work-based training/support sessions

Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.

Requirements and prospects

Desired skills and personal qualities

Somebody who is a good verbal communicator who has a polite, clear and professional telephone manner.

Must have a good level of literacy skills.

IT literate and have a good understanding of Microsoft Packages.

Required to work to deadlines, with good time management.

Good numeracy skills.

Ability to be organised and to meet targets set to complete the required work-based evidence, assignments and logging of all work completed towards completion of your apprenticeship programme – your employer will also support you with these requirements.

Confident in using email and the internet.

The successful candidate will be organised.

Willing to work effectively in the team.

Have a keen interest in and knowledge of the motor vehicle industry.

An enthusiastic individual

Flexible approach to work, willing to go the extra mile to get the job done

Must be punctual as well as having a good attendance record

Ability to work on own initiative, when required

Ability to work effectively as both part of a team and as an individual,

Respond positively to the demands of a varied workload.

Friendly and approachable.

Commitment to undertake continued training and development.


Grade C/4 or above in Maths and English or equivalent would be preferred but each person will be considered on their individual merits.

About the employer

Perrys Motor Sales

Northgate, Huddersfield HD1 6AP
Parts distribution – In 1908, Harold Perry founded a business selling motor accessories, and in 1912 was appointed as Ford’s main dealer for London. Perry’s expanded into other areas over the years and even acquired a tractor dealership in the 1940s. It was 1982 that we branched out from Ford into other franchises, starting with Vauxhall. This expansion into other vehicle brands and locations continued through to the end of the millennium and laid the foundations for the 51 dealerships and 30 locations you’ll find us at today. The pioneering launch of website in 1998 was one of our most significant milestones, the first dealer group to venture online.

Closing date: September - To apply for this vacancy please contact and or call Nichola 07788390025