As an Apprentice Office and Customer Service Administrator you will have the opportunity to gain valuable experience and knowledge.
Your role will involve providing administrative support to our busy office team, ensuring that all paperwork and documentation is filed correctly and that customer service requests are handled efficiently and effectively.
You will also have the opportunity to work with our experienced accounting team, learning how to use Sage accounting software to manage invoices, payments, and other financial records.
You will be part of ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality.
As part of your contract of employment you will also have the opportunity to complete the Apprenticeship Training Programme and this forms part of your duties; we are keen to support your personal and professional development; the requirements to complete the programme are as follows:
- Attend and be punctual for all induction sessions, lessons and work-based training/support sessions.
- Complete all required assignments with regards to your apprenticeship by the required timeline.
- Build up your portfolio of evidence on-going during your apprenticeship programme.
- Access support from your tutor assessor and manager with regards to any evidence requirements or support as and when required.
To be a successful apprentice you should have a strong attention to detail, excellent organizational skills, and a willingness to learn.
You should also be able to communicate effectively with colleagues and customers alike, and be comfortable working in a fast-paced and dynamic environment.
