Join the Bespoke Team
Be part of our ongoing success story
Our Company mission is to deliver an outstanding customer experience for our clients in everything we do. Working as part of a team the Business Administration Apprentice role has been designed to provide an overview of general office administration duties aligned with the apprenticeship training modules and with a view to developing ‘homegrown’ talent for the future.
Responsibilities;
- Input purchase orders on to CRM system
- Follow up email correspondence when required
- Answering the telephone – internal / external
- Assist with general office administration tasks
- Place stationery orders; request prices, chase deliveries
- Supporting operational functions across departments
- Build colleague relationships
- Maintain customer records on CRM
The Apprenticeship Training Programme forms part of your contract of employment; you are provided with time to study at Kirklees College, Huddersfield – the study day is on a Wednesday.
The apprenticeship programme will help your personal and professional development, the requirements to complete the programme are as follows:
- Attend and be punctual for all induction sessions and be punctual for all lessons
- Complete all required assignments
- Build up your portfolio of evidence
- Access support from your tutor / assessor and manager as and when required
What training will the apprentice take and what qualification will the apprentice get at the end?
Customer Service Level 2 Practitioner
The standard covers the following:
- Knowledge
- Skills
- Behaviours and Attitude
You will complete an End Point Assessment this will involve the following:
- Showcase Portfolio
- Interview
- Practical Observation
- Professional Discussion
Functional Skills Level 1 and then L2 in maths and English, exemptions may apply if Grade A* to C or 4 to 9 GCSE, Functional or Key Skills Level 1 or 2 has been achieved
You are given one day per week as time off to study. This will be on a Wednesday
