Intermotors Ltd

Apprentice Receptionist and Business Administrator Level 2 at Intermotors Ltd in Brighouse

This is an exciting opportunity to work for Intermotors Limited undertaking varied duties. You will be working with a hardworking and friendly team.

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Wage – £6.40 per hour, this may increase on-going subject to meeting the apprenticeship and work targets.
Duration – 15 months
Start date – As soon as possible – School/College/experienced candidates may also apply now.
Posted – 20/05/2024

Working Week:

40 hours – Monday to Friday. Occasional Saturdays also.

Apprenticeship level

2

Positions

1

What will the apprentice be doing?

 

The role will include various duties with the aim to develop and have more responsibility during your apprenticeship. The role will include some of the following areas:

To deal courteously and efficiently with all visitors.

Answering the telephone in a professional manner and dealing with enquiries

General administrative duties including typing correspondence by e-mail and letter

Research prices of parts

Ordering parts

To undertake filing, photocopying/scanning record keeping and distribution of relevant documents.

Using Microsoft Packages, in particular Word and Excel

Using Sage

Processing Invoices

Managing the diary/bookings

Responsible for co-ordinating the post

Providing refreshments for visitors when required

Inputting data onto internal systems with a high level accuracy

Dealing with stationary/stock levels and reordering as and when appropriate

Assisting all members of the team as and when required

Dealing with requests for information

Ensure that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality.

As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:

Attend and be punctual for all induction session, lessons, work-based training/support sessions.

Complete all required assignments

Build up your portfolio of evidence on-going

Access support from your tutor/assessor and manager as and when required.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.

What training will the apprentice take and what qualification will the apprentice get at the end?

 

 

Overview of Customer Service Level 2 Apprenticeship Standard

The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers.The standard covers the following:

Knowledge

Skills

Behaviours / Attitude

 

You will complete an End Point Assessment this will involve the following:

Showcase/Portfolio

Interview

Practical Observation

Professional Discussion

Functional Skills:  Level 1 and then L2 in Maths and English

You are given one day per week as time off to study; you will attend classes face to face and via Teams at Kirklees College in Huddersfield.  The study day is a Wednesday.

 

What is the expected career progression after this apprenticeship?

 

There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship qualification.

There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications.

Things to consider

 

There are excellent transport links by train or bus. Please check time it will take you to travel and the costs. You will be required to attend an interview. The advert may close early if there is sufficient interest, so please apply as soon as possible to avoid disappointment.

Requirements and prospects

Desired skills and personal qualities

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Initiative
Excellent timekeeping
Excellent attendance

Qualifications

Maths and English (Grade 4/C or above) essential BTEC or equivalent Business or other related course (Grade Pass, Merit or Distinction) desirable. BTEC or equivalent ICT (Grade Pass, Merit or Distinction) desirable

About the employer

Intermotors Ltd

Dyehouse Lane, Brighouse HD6 1LL
EXPERIENCED VW AUDI GROUP SPECIALIST GARAGE – Why settle for anything less? Our commitment to precision, safety, and performance ensures your vehicle receives the care it deserves. Whether you’re facing battery issues, need tyre replacements, or require advanced diagnostics, Intermotors is your solution. Experience the difference between our skilled technicians, cutting-edge facilities, and a dedication to excellence. From efficient battery replacements within the hour to programming new batteries seamlessly, we’ve got your automotive needs covered. Drive with confidence, and choose Intermotors for quality that goes the extra mile. Your vehicle deserves the best, and we deliver. Schedule your service today and embark on a journey of reliability and performance. Your satisfaction is our priority – trust Intermotors for a ride that exceeds expectations

Closing date: June/July 2024 - this vacancy may close early so apply now to avoid disappointment.