Myers Group

Apprentice Business and Customer Counter Service/Sales & Yard Operative – Myers Group – PENISTONE

An Apprentice is required at our Penistone Branch; you will learn all about administration, products and sales, you will also have a hands-on practical position which, with the help of our team, will enable you to learn about the running of a branch. You will bring what you learn from college into action.

Reference number: VAC001831464

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Wage – £200.00 – £225.00 per week
Duration – 15 Months
Start date – As soon as possible
Posted – 14/03/2022

Working Week:

Monday – Friday, shifts to be confirmed Total hours per week: 40.00 to 45 hours depending on age

Apprenticeship level

2

Positions

1

Applications are invited from individuals who are enthusiastic, have a hands-on approach and wish to develop a long-term career in this industry.

We require you to undertake the Customer Service Standard as we require the candidate to have a Customer focussed approach.

The role will involve the following:

  • Liaise proactively with customers on a day-to-day basis and undertake all counter sales functions in accordance with Group requirements in order to fulfil their needs
  • Ensure all suppliers, customers, visitors and employees comply with the Company Health and Safety and Environmental Policies and Procedures
  • Maintain and develop corporate image and reputation
  • Seek and continuously develop knowledge and information about competitor activity and pricing
  • Dealing with requests for information
  • Ensure that cash and payment systems are followed in accordance with company procedures and policies
  • Maintain and develop existing and new customers through appropriate propositions and ethical sales methods
  • Maximise sales opportunities for related products and Group cross selling, after training.
  • Communicate and liaise internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships
  • Ensure the upkeep of all merchandising to maximise sales, customer satisfaction and appearance
  • Attend meetings and group discussions where required
  • Chasing up payments
  • Using Microsoft Packages, in particular Word, Excel
  • Lifting may be required as experience will be gained in the day to day yard operations
  • Any other reasonable duties which may be required by the company from time to time, as instructed by or under the direction of your immediate supervisor

As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:

  • Attend and be punctual for all induction sessions
  • Attend and be punctual for all lessons
  • Complete all required assignments by the required timeline
  • Build up your portfolio of evidence on-going during your apprenticeship programme
  • Access support from your tutor/assessor as and when required
  • Access support from your manager with regards to any evidence requirements or support as and when required
  • Attend all work-based training/support sessions

Future prospects

After 6 months of initial training at the Branch there may be an opportunity to transfer to another branch, if an opportunity arises.

There is a strong possibility that you will gain a full-time position following successful employment as well as achievement of the full apprenticeship qualification.

There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications.

Things to consider

Please prepare to answer these questions at interview:

  • Why do you think you would be good with customers?
  • What are you proud of achieving?
  • What are your ambitions?

Wage range/hours dependent on the following:

  • Hours will be 40 for candidates aged 16 or 17
  • Hours will be up to 45 hours for candidates aged 18 or above

40 hours x £5.00 = £200 for candidates aged 16/17

45 hours x £5.00 = £225 for candidates aged 18 or over

The duties required as part of yard operations requires a candidate to lift and carry so you need to be physically fit; you will be loading and unloading stock, undertake a hands-on role assisting customers with their products.

On successful completion of apprenticeship, the rate of pay will increase to £6 per hour after 1 year.

There are good transport links – bus and train stations nearby.

Please check the time it will take for you to travel as well as the cost. There may be a travel allowance available

Requirement to wear personal protective equipment, when required – provided by company.

Requirements and prospects

Desired skills and personal qualities

Must have a good level of numeracy and literacy skills
Must be PC literate
A professional attitude, demeanour and experience in customer service
Must have excellent communication skills, both verbal and written
Must be self-motivated, have strong interpersonal skills and have the ability to solve problems at source
Must possess excellent organisational skills and good time management skills
An enthusiastic individual
Flexible approach to work, willing to go the extra mile to get the job done
Must be punctual as well as having a good attendance record
Ability to work on own initiative, when required
Confident in using email and the internet
Willing to work effectively in the team
Ability to work effectively as both part of a team and as an individual
Respond positively to the demands of a varied workload
Friendly and approachable
Ability to plan, prioritise and organise own workload
Ability to work under pressure and to tight schedules
Commitment to undertake continued training and development
Must be self-driven, genuine with a positive attitude and clear focus
Must be sufficiently mobile and flexible to work beyond the call of duty to achieve results

Qualifications

GCSEs at grades C/4 is desirable in maths and English but we will consider applicants who have a 2/E or above or an equivilent Functional/Key Skills qualificataion We are also happy to consider someone who has the drive and passion to succeed. No experience needed but a good positive attitude to learn on the job is essential.

About the employer

Myers Group

Sheffield Road, Penistone, SHEFFIELD, S36 6HJ
The Myers Group is a family-owned group of companies providing products, services and materials to the construction industry. The Group consists of Johnsons Wellfield Quarries, Ready-mix Huddersfield, Myers Building Supplies, Myers Skip Hire & Myers Timber.

Closing date: 06 January 2023