Apprentice Business Administrator Level 3 – Harris & Co Ltd

This exciting opportunity has arisen working for Harris & Co Chartered Accountants. You will be part of a friendly hardworking team; you will provide general administrative support to the current team under the direction of the Business Manager. Update and maintain records both computerised and paper based to a high level of accuracy. Reception duties – meeting and greeting clients in a confident and courteous manner.

Reference number: VAC1000151318
People analysing figures, Laptop and calculator on table


Wage – £10,296 to £20,319
Duration – 18 Months
Start date – As soon as possible – Applications accepted from mature learners, experienced individuals School/College leavers
Posted – 03/04/2023

Working Week:

Monday – Friday, 09:00 – 17:30. 37 Hours

Apprenticeship level




What will the apprentice be doing?

This job description is not intended to be exhaustive, and the post holder is also required to undertake any other duties as may reasonably be required.

  • You will have the ability to communicate in a professional manner, face to face, over the telephone or online
  • Update and maintain records both computerised and paper based to a high level of accuracy
  • Reception duties – meeting and greeting clients in a confident and courteous manner
  • Deal with telephone calls and ensure that accurate messages are taken and forwarded to the relevant person
  • Update company’s social media platforms and deal with any marketing activities as directed by the Business Manager
  • Process incoming and outgoing mail promptly
  • General administration tasks to include, filing, archiving, typing, scanning and photocopying
  • To work collaboratively with colleagues to ensure the organisation provides an efficient and effective service to clients
  • As your role progresses you will be involved in managing a project evidencing how you have improved systems and processes

As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties whilst helping your personal and professional development; the requirements to complete the programme are as follows:

  • Attend and be punctual for all induction sessions and be punctual for all lessons
  • Complete all required assignments
  • Build up your portfolio of evidence
  • Access support from your tutor / assessor and manager, as and when required

What training will the apprentice take and what qualification will the apprentice get at the end?

Overview of the Level 3 Business Administrator Apprenticeship Standard.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude.

The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

You will complete the following elements as part of the Business Administrator Apprenticeship Level 3 Standard:

The following elements will be covered:

  • Skills
  • IT
  • Record and document production
  • Quality
  • Interpersonal skills
  • Decision making
  • Planning and organisation
  • Communications
  • Project management
  • Knowledge
  • The organisation
  • Value of their skills
  • Stakeholders
  • Relevant regulation
  • Policies
  • Business fundamentals
  • Processes
  • External environment factors
  • Behaviours
  • Professionalism
  • Personal qualities
  • Managing performance
  • Adaptability
  • Responsibility

The Business Administrator Level 3 Apprenticeship Standard is assessed at the end of the programme externally by the awarding body NCFE; to assess and test candidate’s knowledge, skills and behaviours.

The end point assessment will include:

  • A range of assessment tools
  • Assessment on portfolio of evidence
  • Observation
  • Presentation on the Project undertaken – The apprentice delivers a presentation on a project they have completed or a process they have improved. The presentation lasts 10-15 minutes
  • Test of knowledge using scenarios with questions
  • Competency based Interview

What is the expected career progression after this apprenticeship?

There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship qualification.

There may also be further apprenticeship or other training available following successful employment and achievement of the apprenticeship.

Things to consider

Starting rate can be negotiated and will depend upon experience.

Requirements and prospects

Desired skills and personal qualities

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Team working
Non judgmental


GCSE or equivalent maths and English at C/4 or above is essential. Experienced in office work, 12 months. Desirable to have BTech or A Level in Business or related qualification. Experience using Word, Excel and Outlook is essential.

About the employer


At Harris and Co, we take pride in our client care and have been providing a quality service to clients for over 100 years. Our philosophy is to provide an excellent, responsive & relevant service to be pro-active in servicing our clients & needs to provide a service at a cost that is reasonable & competitive; to identify clients specific needs; to provide value-added services in addition to traditional audit, accountancy & taxation skills. Whatever your business, whatever its size, our team will deliver tailored advice, practical solutions & a personal service that will really make a difference to your financial success. We will work with you every step of the way. We have thirteen Chartered Accountants & Chartered Certified Accountants in the practice, & six Chartered Tax Advisers – you will benefit from this wealth of experience & excellent professional expertise.

Closing date: 30th May 2023