G, K & N Services Ltd (including G, K and N Spares Ltd)

Apprentice Administrator L3 at G. K & N SERVICES LTD

We are a Specialist Tanker Builders for the Drainage and Welfare Hire Industry. The purpose of the role is to receive training to allow you to develop your skills whilst facilitating various departments in day-to-day administrative duties.


Wage – £10,296 The rate of pay may be negotiable, this will depend upon experience.
Duration – 18 months
Start date – As soon as possible – we are happy to receive applications from all applicants, including school/college leavers.
Posted – 25/05/2023

Working Week:

Monday – Thursday, 8.30am – 5.00pm and Friday, 8.30am – 3.00pm, this includes time off for study. – Check travel times.

Apprenticeship level




What will the apprentice be doing?

As an Apprentice Administrator you will take direction, support and instruction from senior members of the team and will support the day-to-day requirements of the business.

Your key responsibilities will be as follows:

  • Take instruction and guidance from more senior members of the team whilst taking the day-to-day responsibility for the organisation of themselves whilst undertaking specific training and tasks in the office
  • Ensure all online training and supporting documents are completed in line with college deadlines
  • Develop skills and obtain information to support answering and directing phone calls
  • Develop awareness to maintain current filing systems as well as accurate and complete records related to all administration and supporting activities
  • With guidance form your supervisor interaction with customers as and when required regarding orders and answering any queries they may have
  • With the help and support from your supervisor, liaise with suppliers for matters related to the procurement of project materials, equipment, and sub-contract services
  • Ensure schedules are understood and workload is managed to meet the business priorities and objectives
  • Ensure compliance with the business management systems requirements for data collation by working to company policies and procedures
  • Courteous and informative interaction with work colleagues and other departments, seeking information and guidance when required
  • In addition to these departmental responsibilities this job description is neither exhaustive nor exclusive and may be reviewed in the future depending upon operational requirements and staffing levels

The Apprenticeship Training Programme forms part of your contract of employment; you are provided with time to study.

The apprenticeship programme will help your personal and professional development, the requirements to complete the programme are as follows:

  • Attend and be punctual for all induction sessions and be punctual for all lessons
  • Complete all required assignments
  • Build up your portfolio of evidence
  • Access support from your tutor / assessor and manager as and when required

Skills and personal qualities:

  • Experience working in an office or customer focussed environment (essential)
  • Be willing to learn the ability to work in and adapt to a rapidly changing environment
  • Be willing to gain from other experience on how to be empathetic and flexible with other functions and departments
  • Good team working and organisational skills, being able to prioritise requirements to meet deadlines
  • Excellent interpersonal and communication skills (written and verbal) with the ability to communicate at all levels and across several teams including customers, suppliers and GK & N staff.
  • The ability to work well under pressure whilst operating within an agile environment
  • Develop in time, your own ability to deliver solutions to issues as and when they arise
  • Develop good time management and organisational skills, being able to prioritise requirements to meet differing demands
  • Be willing to gain more extensive knowledge from others to allow you to deliver a high level of customer service
  • People person and organisational skills
  • Excellent knowledge of MS word & excel
  • Solid communication skills, both written and verbal
  • Develop in time an understanding of business principles and practices
  • Have a keen eye for attention to detail

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Apprenticeship Standard.

You will attend college on day release (1 day per week) at our Waterfront site in Huddersfield.

You will cover the necessary Knowledge, Skills and Behaviours, gather evidence and attend workshop / taught classes throughout the duration then complete an End Point Assessment.

The End Point Assessment involves:

  • Portfolio Development
  • Presentation
  • Multi-Choice Test
  • Professional Observation
  • Professional Discussion / Interview

The Apprenticeship programme to be undertaken will be dependent upon the successful candidates qualifications and experience.

You may be required to complete the Level 2 apprenticeship before progressing on to the Level 3.

You will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Thursday.


What is the expected career progression after this apprenticeship?

  • There is a strong possibility that you will gain a full time position and there are also progression opportunities for other training and or further apprenticeship training courses, subject to successful completion of the apprenticeship and satisfactory employment.

The company is situated in a rural location located in a rural so please check travel arrangements.

Requirements and prospects

Desired skills and personal qualities

Communication skills
IT skills
Customer care skills
Administrative skills
Team working
Excellent attendance
Excellent timekeeping


GCSE or equivalent Maths and English (Grade 4/C or above) essential BTEC or equivalent Business or other related course (Grade Pass, Merit or Distinction) desirable BTEC or equivalent ICT (Grade Pass, Merit or Distinction) desirable

About the employer

G, K & N Services Ltd (including G, K and N Spares Ltd)

We are a family run company based in the North of England in the rural town of Holmfirth. They create bespoke Welfare, Vac and Jet Tankers to some of the biggest operators in the UK and also run an onsite and online shop providing and accessories to the drainage, jetting and welfare industries. Quality is important to our business. We strive to provide our customers with products and services, which meet or even exceed their expectations. Our Main focus is to design, manufacture, service and repair high-pressure drainage and jetting vehicles and associated spares. GK&N will work closely with our customers to manufacture one off tankers for the individual smaller operators to multi orders for nationwide larger organisations.

Closing date: 30th June 2023