This role is to provide all round administration support at any of Mencap in Kirklees services. You will be part of a friendly, hard-working and committed team.
MAIN DUTIES
- Meeting and greeting visitors to the service to comply with fire regulations
- Answering the telephone and taking messages where necessary
- Inputting information accurately to a number of databases
- Assisting with the HR System
- Assisting with the training System
- Filing, both electronic and hard copy
- Photocopying
- Petty cash reconciliation
- Timesheet reconciliation
All staff are expected to maintain high standards of customer care in the context of the organisation’s vision, to uphold the equality and diversity policy and health and safety standards and to participate in training activities necessary to their post
TRAINING & QUALIFICATIONS
Our staff are our biggest asset and we want them to be well trained so they are able to provide high quality care to the people we support. In order that you can do that we will provide training in all relevant topics.
You will receive training in the following mandatory subjects:
- Fire Awareness
- Moving & Handling Objects
- Safeguarding Adults
- Safeguarding Children
- Communication
- Data Protection
- Dignity & Respect
- Display Screen Equipment
- Equality & Diversity
- Health & Safety
- Infection Prevention & Control
- Learning Disability Awareness
- Professional Boundaries
- Customer Services
You will be expected to achieve a minimum of a Level 2 Customer Service Practitioner Standard during your apprenticeship. There may also be progression opportunities to complete the Business Administrator Level 3, following successful completion of the Level 2 Customer Service Practitioner Standard – Your study time will be paid and is part of your contract of employment; you will attend classes at Kirklees College on a Wednesday.
BENEFITS OF WORKING FOR MENCAP IN KIRKLEES
- Enrolment into our workplace pension scheme into which Mencap in Kirklees contributes 3% of your salary if you meet our qualifying criteria
- Enrolment into a healthcare scheme that allows you to claim money towards the cost of dental, optical and other medical expenses after 6 months
- A generous holiday allowance that increases the longer you work for us
- Sick pay and family friendly policies, after a qualifying period
- Ongoing investment in your personal development and training to help you to achieve your career goals
For more information please visit our website – mencapinkirkleee.org.uk