For You Social Care Ltd

Administration and Customer Service Apprentice – For You Social Care Ltd

This is an exciting opportunity to work for For You Social Care Ltd undertaking varied duties. You will be working with a hardworking and friendly team.

Reference number: VAC1000040574


Wage – £10,004.80 per annum
Duration – 15 Months
Start date – As soon as possible
Posted – 05/04/2022

Working Week:

Monday – Friday 40 hours 9:00am – 5:00pm

Apprenticeship level



The role will include various administration duties with the aim to develop and have more responsibility during your apprenticeship. The role will include some of the following areas:

·    General administrative duties including typing correspondence by e-mail and letter

·    To undertake filing, photocopying and distribution of relevant documents.

·    Answering the telephone in a professional manner and dealing with enquiries

·    Responsible for co-ordinating the post

·    Support to members of the Management Team

·    Using Microsoft Packages, in particular Word and Excel

·    Inputting data onto internal systems with a high level of accuracy

·    To deal courteously and efficiently with all visitors.

·    Providing refreshments for visitors when required

·    Dealing with stationery/stock levels and reordering as and when appropriate

·    Assisting all members of the team as and when required

·    Dealing with requests for information


As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:

·    Attend and be punctual for all induction sessions

·    Attend and be punctual for all lessons

·    Complete all required assignments with by the required timeline.

·    Build up your portfolio of evidence on-going during your apprenticeship programme.

·    Access support from your tutor/assessor as and when required

·    Access support from your manager with regards to any evidence requirements or support as and when required

·    Attend all work-based training/support sessions


The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.

Requirements and prospects

Desired skills and personal qualities

Skills Required
Somebody who is a good verbal communicator who has a polite, clear and professional telephone manner.
Must have a good level of literacy skills.
IT literate and have a good understanding of Microsoft Packages.
Required to work to deadlines, with good time management.
Good numeracy skills.
Ability to be organised and to meet targets set to complete the required work-based evidence, assignments and logging of all work completed towards completion of your apprenticeship programme – your employer will also support you with these requirements.
Confident in using email and the internet.
The successful candidate will be organised.
Willing to work effectively in the team.

Personal Qualities
An enthusiastic individual
Flexible approach to work, willing to go the extra mile to get the job done
Must be punctual as well as having a good attendance record
Ability to work on own initiative, when required
Ability to work effectively as both part of a team and as an individual,
Respond positively to the demands of a varied workload.
Friendly and approachable.
Commitment to undertake continued training and development.


Grade C/4 or above or Functional/Key Skills Level 2 in Maths and English is required An IT qualification would be an advantage

About the employer

For You Social Care Ltd

Suite 8D, Howcroft House, Carr Mills Business Centre, 919 Bradford Road, Birstall, WF17 9JY
For You Social Care offer premier home health care and community-based social services to adults in Batley, Birstall, Cleckheaton, Morley, Tingley, and surrounding areas.

Closing date: 12 October 2022