The role is varied and although you may specialise in an area, you have to be adaptable and ready to support team members across the business during busy periods.
Specialist areas include serving food and drinks, serving alcoholic drinks, barista, food preparation, housekeeping, concierge and guest services, reception, reservations and conference and banqueting.
You will develop hospitality skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer feels welcomed and looked after.
Uniform and equipment will be discussed at interview.
- You must have an employer to support you through your Apprenticeship and give you time off work to attend college. Many people find their own job or are already employed but if not, college staff can attempt to help you find employment.
- Ideally English and maths grade 4/C or above.
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- On-demand test
- Practical observation
- Professional discussion
- Business project
Fees & Funding
As an apprentice it will not cost you anything to do the course. If you are aged 19 or over your employer may have to make a contribution towards your tuition fees.
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