An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify and repair simple system faults.
The apprenticeship not only teaches learners the practical and theoretical aspects of the vehicle systems they service, but also how to have an excellent telephone, customer handling (including how to handle difficult customers and deal with customer disappointment) and effective sales skills, as well as strong problem solving and self-organisation skills.
You must have an employer who will support you through your Apprenticeship and allow you time off work to attend college. Many people find their own job or are already employed but if not, college staff can help you find employment.
- Maths minimum grade 2, English minimum grade 2.
- You should demonstrate an interest or knowledge of working in the vocational area and wish to take up a career in a relevant industry.
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Learners will be assessed through annual gateway assessments and a final end of programme assessment.
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